Client reviews are a critical component to a law firm’s online reputation. These reviews can essentially make or break your practice. A recent study found that 88% of consumers read and used reviews to determine the quality of a local…
We are often asked by attorneys, “Which weighs heavier in the minds of potential clients, client reviews or peer endorsements?” The answer is client reviews. The Local Consumer Review Survey of 2012 showed that 52% of consumers reported that positive…
As an attorney, chances are you have had at least one unhappy client. Legal matters bring up all sorts of emotions for your clients and they may blame you for things that are out of your control. These situations can…